Frequent Traveller Program

Frequent Traveller Program

Available exclusively to customers on a 6 or 12 month storage agreement.

Hold fee: $50/month

6 Month Agreement

• 1 hold of up to 1 month per 6-month agreement term

12 Month Agreement

• Up to 3 holds with a combined total of no more than 3 months per 12-month agreement term

Conditions

• Minimum hold period: 1 month
• Hold begins at the end of the current billing period — cannot be backdated
• Your space is fully guaranteed and held exclusively for you during the hold
• Agreement auto-resumes at full rate when the hold period ends
• To end a hold early, contact us directly — agreement resumes at the next billing date
• Access to the facility is not permitted during the hold period

Introducing the Frequent Traveller Program

We know life on the road doesn’t always run to a schedule. Sometimes you’re away for a month, sometimes three. Up until now, that meant cancelling your storage agreement — and risking losing your space when you got back.

Not anymore.

The Frequent Traveller Program lets you put your storage on hold while you’re away, and come back to the exact same space — guaranteed.

Spaces at Caravan Concierge are in high demand. Once you have one, you don’t want to give it up. The Frequent Traveller Program means you never have to.

How it works

While you’re away, your storage agreement moves to a reduced hold fee of just $50/month. Your space is locked in and waiting for you when you return. When your hold period ends, your agreement automatically resumes at your normal rate — no phone calls, no paperwork.

6 Month Agreement members receive:

• 1 hold of up to 1 month per agreement term

12 Month Agreement members receive:

• Up to 3 holds with a combined total of up to 3 months per year (e.g. 3 × 1 month holds, or 1 × 2 months + 1 × 1 month)

Upgrading to a 12 month agreement gives you maximum flexibility — perfect if you travel a few times a year.

A few things to know

• Hold fee is $50/month — charged in place of your normal storage rate
• Minimum hold period is 1 month
• Holds cannot be backdated — your hold begins at the end of your current billing period
• Need to come back early? Just contact us and we’ll resume your agreement at the next billing date
• Access to the facility is not available during your hold period as your vehicle is away with you

To request a Frequent Traveller Hold, simply contact us by phone or email and we’ll take care of the rest.

We look forward to keeping your space safe while you explore.