Legal
For contractors, transport operators and drivers collecting or delivering vehicles.
Last Updated: 9 January 2025
Caravan Concierge AU
ABN: 18 661 793 817
This document must be read, understood, and signed prior to being granted access to the storage yard.
These Terms & Conditions apply to all contractors, transport operators, drivers, recovery operators, agents, and third parties (“Contractor”) who are granted access to the caravan storage facility (“Facility”) for the purpose of collecting, delivering, relocating, or inspecting a caravan, trailer, truck, or other vehicle (“Vehicle”).
1.1 Access to the Facility is granted via a PIN code or access method issued by the Facility operator.
1.2 The PIN code is:
1.3 The Contractor is responsible for ensuring that:
1.4 Any unauthorised access, misuse, or sharing of the PIN code will be treated as a serious breach of these Terms.
2.1 By entering the Facility, the Contractor confirms they:
2.2 The Contractor must comply with:
3.1 Speed limit: Walking pace only (maximum 5 km/h).
3.2 Spotters: Use a spotter where visibility is limited. The Facility operator is not required to act as a spotter.
3.3 PPE: Closed-in footwear is mandatory. High-visibility clothing is strongly recommended.
3.4 No children or pets are permitted onsite at any time.
3.5 No alcohol or drugs. Entry is prohibited if impaired.
3.6 Engines must be turned off when vehicles are stationary.
3.7 The Contractor must maintain safe distances from other vehicles, structures, fencing, and equipment at all times.
4.1 The Contractor accepts full responsibility for:
4.2 The Facility operator does not provide assistance with:
4.3 Any movement of a Vehicle within the Facility is undertaken entirely at the Contractor’s risk.
5.0 Unreported Damage Call-Out Fee: Any damage identified that was not reported immediately at the time of occurrence will incur a $250 call-out and investigation fee, payable by the Contractor in addition to all repair and rectification costs.
5.1 The Contractor is fully liable for any damage caused by them or their associates, including but not limited to:
5.2 All damage must be reported immediately to the Facility operator.
5.3 The Contractor agrees to:
5.4 CCTV footage may be used to determine fault.
5.5 Failure to report damage before leaving the Facility will be treated as a serious breach of these Terms.
6.1 Entry to the Facility is at the Contractor’s own risk.
6.2 The Contractor releases and indemnifies the Facility operator, owners, and employees against:
6.3 This indemnity applies whether the loss arises from negligence, accident, or misuse of the Facility.
7.1 The Contractor confirms they hold:
7.2 Proof of insurance may be requested at any time.
8.1 The Facility is monitored by CCTV.
8.2 By entering the Facility, the Contractor consents to:
9.0 Access Outside Approved Times: Any entry to the Facility outside the expressly approved date and time constitutes unauthorised access and trespass. The Facility operator reserves the right to take all available legal action, including reporting the matter to authorities.
9.1 The Facility operator may:
9.2 Serious breaches include:
10.1 These Terms & Conditions are governed by the laws of Queensland, Australia.
11.1 These Terms & Conditions may be accepted by physical signature, electronic signature, or electronic communication.
11.2 Where the Contractor is issued these Terms via SMS, email, or other electronic message containing a link to this document, a written response stating “I accept”, “Agreed”, or similar clear confirmation constitutes legally binding acceptance of these Terms & Conditions.
11.3 The Contractor acknowledges that SMS or electronic acceptance:
11.4 Records of electronic acceptance may be retained and relied upon as evidence of agreement.
By signing below, the Contractor confirms they have read, understood, and agree to comply with these Terms & Conditions and Safety Rules.